Incentive promotion for exclusive contract
Image by Ashkan Forouzani on Unsplash
We know we're the best real estate agency in Mexico City, but we understand you might have your doubts. That's why we're committed to selling your property under the best possible conditions for you, in record time, and we've already put money forward so you know we're serious.
TERMS AND CONDITIONS
SECTION 1 — PROMOTION OVERVIEW
Metroplex Real Estate ("Metroplex") offers a cash economic incentive to owners who list their property in an exclusive contract with the agency, in accordance with the terms, conditions and qualification criteria established in this document.
The incentive is not automatic. Its granting is subject to the prior approval of the property by the Metroplex Evaluation Committee, to the signing of the exclusive intermediation services contract, and to the compliance with all the requirements described herein.
Participation in this promotion implies total and unrestricted acceptance of these terms and conditions.
SECTION 2 — PROPERTY QUALIFICATION CRITERIA
For a property to qualify for the promotion and its owner to be eligible to receive the incentive, the property must meet all of the following criteria:
2.1 GEOGRAPHICAL LOCATION
The property must be located in one of the following priority areas or neighborhoods of Mexico City:
Zone A - Prime Corridor (top priority): Roma Norte · Roma Sur · Condesa · Hipódromo · Hipódromo Condesa · Colonia Juárez · Cuauhtémoc · Tabacalera · Polanco · Anzures
Zone B — High-performance corridor: Del Valle · Narvarte · Benito Juárez · Escandón · Santa Fe · Lomas de Chapultepec · Lomas Altas · San Ángel · Chimalistac · Pedregal de San Ángel · Insurgentes Sur · Florida · Álamos · Coyoacán · Del Carmen Coyoacán · San José Insurgentes · Guadalupe Inn · Naples · Acacias
Zone C — Emerging corridors with high potential: San Rafael · Santa María la Ribera · Nuevo Polanco · Granada · Portales Sur · Santa Cruz Atoyac
Properties located outside these areas do not qualify for the promotion under any circumstances, regardless of their other characteristics.
2.2 TYPE OF PROPERTY
We use the following types of property:
• Apartments (new or used)
• Residential houses (new or used)
• Developments in pre-sale or immediate delivery
• Commercial premises in high-traffic areas
• Mixed-use properties
Do not qualify: unbuilt land, industrial warehouses, properties with legal conflicts of title or unpaid debts, real estate with irregular land use, or properties with serious structural damage not disclosed, undisclosed real estate, bank auctions.
2.3 SALES POTENTIAL CRITERIA
The Metroplex Evaluation Committee will evaluate each property against at least one of the following three profiles of high probability of closure:
Profile 1— Undervalued Property. The list price proposed by the owner is at least 10% below the average market value per square meter for comparable properties in the same area, according to Metroplex's internal market analysis and references from real estate portals (Inmuebles24, Lamudi, Vivanuncios) at the time of recruitment.
Profile 2 — New Construction or Pre-Sale Property. Developments of new construction, pre-sale, or immediate delivery with contemporary finishes, amenities relevant to the Metroplex target market (national and international investors, short rents, premium housing use), and competitive price within your area.
Profile 3 — Property with High Demand Attributes. Properties with one or more of the following characteristics that statistically increase the speed of sale or rent in the CDMX market:
• Location on a high floor with relevant view (skyline, parks, monuments)
• Private or semi-private terrace or roof garden
• Active short-income operating account (Airbnb Superhost or equivalent)
• Affordable entry price for the investment segment ($2.5M–$6M MXN)
• Project or development with limited supply of available units (actual scarcity)
A property that does not qualify in any of the three previous profiles may be recruited by Metroplex under a standard exclusive contract, but will not be eligible for the economic incentive of this promotion.
2.4 REQUIRED DOCUMENTATION
In order for the qualification process to be completed, the owner must present at the time of the evaluation:
• Current deed or property document
• Official identification of the owner or legal representative
• Proof of non-debit of property (maximum 3 months old)
• In the case of properties with active mortgage: mortgage credit statement
• In case of co-ownership: letter of conformity from all co-owners
The absence of any of these documents suspends the qualification process until its complete submission.
SECTION 3 — CONDITIONS OF THE EXCLUSIVE CONTRACT
For the incentive to be valid and payable, the contract signed with Metroplex must contain the following conditions:
3.1 EXCLUSIVE MODALITY
The contract must be in total exclusive mode. The incentive is not granted to non-exclusive, co-exclusive contracts, or to owners who simultaneously have the property listed with other agencies or on portals directly during the term of the contract.
3.2 COMMISSION
The agreed brokerage commission must be 6% on the final sale price or 10% on the first year of rent in case of lease, plus VAT in both cases. The incentive does not apply to contracts with commissions lower than those established herein.
3.3 MINIMUM VALIDITY
The validity of the exclusivity contract is 180 calendar days (6 months) from the date of signature. The incentive is paid only once at the beginning of the validity, according to the table in Section 4. If the owner decides to cancel the contract before the expiration of the 180 days without cause attributable to Metroplex, the incentive must be refunded in full to Metroplex within 15 calendar days of the cancellation.
3.4 LIST PRICE
The owner accepts that Metroplex has the power to recommend adjustments to the list price according to the market analysis. If the price set by the owner exceeds the market value determined by Metroplex by more than 20%, the agency reserves the right not to issue the incentive until the price is adjusted to a commercially viable range.
3.5 DELIVERY CONDITIONS
The property must be available for coordinated visits by Metroplex with a minimum of 24 hours' notice. Inhabited properties with severe access restrictions that prevent normal commercial operation do not qualify for the incentive.
SECTION 4 — PROPORTIONAL INCENTIVE TABLE
The amount of the incentive varies according to the list value of the property at the time of signing the contract, according to the following table:
The incentive publicly announced as "$5,000 MXN" corresponds to the range of properties between $6M and $10M MXN, which is the central target segment of Metroplex. For properties outside this range, the amount is adjusted according to the table above.
The incentive is paid in cash or bank transfer within 5 business days following the signing of the exclusive contract and the complete delivery of documentation.
The incentive is a one-time payment by contract. It is not cumulative, it is not transferable, and does not apply to renewals of the same contract.
SECTION 5 — CAUSES OF DISQUALIFICATION AND LOSS OF THE INCENTIVE
The following situations automatically disqualify the property from the promotion or generate the obligation to reimburse the incentive:
False or incomplete information provided by the owner during the qualification process
Existence of unpaid debts, litigation, or property disputes not disclosed at the time of signing
Non-compliance with exclusivity (simultaneous listing in other agencies or portals during the validity of the agreement)
Cancellation of the contract by the owner before 180 days without cause attributable to Metroplex
Unjustified refusal to make price adjustments when the property has been without offer activity for more than 90 days
Obstacles to access to the property that make the normal operation of the agency impossible
SECTION 6 — APPLICATION PROCESS
The process to access the promotion is as follows:
Step 1 - Initial contact The owner contacts Metroplex through any of the agency's official channels (WhatsApp, Instagram, Facebook, or directly in the offices).
Step 2 - Preliminary evaluation A Metroplex advisor performs a remote preliminary evaluation of the property (location, type, estimated price, general condition) to determine if it initially applies to the rating criteria.
Step 3 - Inspection visit If the preliminary evaluation is favorable, Metroplex schedules a face-to-face inspection visit to the property. In this visit, the physical conditions are verified, the required documentation is requested, and the comparative market analysis (CMA) is carried out.
Step 4 — Opinion of the Evaluation Committee The Metroplex Evaluation Committee issues an opinion of approval or rejection within a maximum period of 3 business days after the visit. The opinion indicates the amount of the applicable incentive according to the table in Section 4.
Step 5 - Contract signing and incentive payment If the owner accepts the conditions, the exclusive contract is signed. The incentive is paid within the next 5 business days.
SECTION 7 — VALIDITY OF THE PROMOTION
This promotion is valid until July 30, 2026. Metroplex reserves the right to modify, suspend, or cancel the promotion at any time, without affecting the contracts already signed under the terms in force at the time of their subscription.
SECTION 8 — GENERAL PROVISIONS
This promotion applies exclusively to properties located in Mexico City
In case of conflict between what is communicated in advertising and what is established in this document, these terms and conditions prevail
The interpretation and application of these terms is subject to the current legislation of the Civil Code for the Federal District and the Federal Law on Consumer Protection
Any dispute arising from the application of these terms will be resolved in the first instance through direct negotiation between the parties, and if not resolved, before the competent courts of Mexico City.